Our COVID-19 Safety Plan in accordance with WorksafeBC Worksafe AB
Step 1: Identify areas where there may be risks
✓ We have involved essential workers
✓ We have identified areas where people gather, such as break rooms, production lines, and meeting rooms.
✓ We have identified job tasks and processes where workers are close to one another
✓ We have identified the tools, machinery, and equipment that workers share while working.
✓ We have identified surfaces that people touch often, such as doorknobs, elevator buttons, and light switches.
Step 2: Implement protocols to reduce the risks
✓ First level protection (elimination): There is a limit on how many customers can be in the stores to pay and pickup orders. Please refer to posting on our front door of each location. Customers must maintain 6 banh mi apart (6 feet of 2 meters).
✓ Second level protection (engineering controls): There is plexiglass barrier between our workers and customers, especially at the cash register. Please use our online ordering system to limit shared interaction on the register and reduce the amount of time you’d have to be inside the store to place and wait for orders.
✓ Third level protection (administrative controls): Our staff is periodically disinfecting areas where there maybe risks with food-safe solutions. We are also implementing a ‘deep clean’ routine at the end of each day.
✓ Fourth level protection (PPE): Our staff is always wearing masks and will not report to work for any remote signs of a fever or feeling unwell. We ask customers to also wear masks when you are picking up orders. Please refer to posting for each store.
Step 3: Develop policies
We keep constant communication and checking in with our staff regarding the health. Our workplace policies ensure that workers and others showing symptoms of COVID-19 are prohibited from the workplace.
✓ Anyone who has had symptoms of COVID-19 in the last 10 days. Symptoms include fever, chills, new or worsening cough, shortness of breath, sore throat, and new muscle aches or headache.
✓ Anyone directed by Public Health to self-isolate.
✓ Visitors are prohibited or limited in the workplace.
Our policy addresses workers who may start to feel ill at work. It includes the following:
✓ Sick workers should report to first aid, even with mild symptoms.
✓ Ask the worker to go straight home for any remote sign of feeling unwell and remain away from work until determined safe to return
✓ If the worker is severely ill (e.g., difficulty breathing, chest pain), call 911. Clean and disinfect any surfaces that the ill worker has come into contact with.
Step 4: Develop communication plans and training
Everyone knows how to keep themselves safe at the workplace
✓ We have constant communication to ensure everyone is familiar with workplace policies and procedures.
✓ All workers have received the policies for staying home when sick.
✓ We have posted signage at the workplace, including occupancy limits and effective hygiene practices.
✓ Supervisors have been trained on monitoring workers and the workplace to ensure policies and procedures are being followed.
Step 5: Monitor and update plans as necessary
If we identify a new area of concern, or if it seems like something isn’t working, we will take steps to update your policies and procedures. We will not hesitate to close the business temporarily until it is safe to open to the public.
✓ We have a plan in place to monitor risks. We make changes to our policies and procedures as necessary.
✓ Workers know who to go to with health and safety concerns.
✓ When resolving safety issues, we will involve joint health and safety committees or worker health and safety representatives (or, in smaller workplaces, other workers).
Step 6: Assess and address risks from resuming operations
We have plans in place to manage risks arising from restarting business and stopping business, especially when we all have to go in and out of quarantine restrictions specified by provincial rules.
✓ We have a training plan for new staff.
✓ We have a training plan for staff taking on new roles or responsibilities.
✓ We have a training plan around changes to our business, such as new equipment, processes, or products.